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Terms & Conditions

Description of Services:

Central Sterilization Solutions, referred to as “CSS”, is a California LLC providing educational and consulting services in the field of sterile processing. CSS provides books, materials, and access to online videos and/or in person learning. This helps facilitate their passing their certification exam (CRCST). CSS provides students assistance in the following areas:

-Access to our Education Specialist to help clarify and review concepts taught.

-Preparation by Education Specialist for National Exam (CRCST).

-Editing resumes after students have submitted their document in Word Format.

-Preparation on interviewing skills.

-Access to affiliate hospitals for hands on experience and/or preparation for applying directly to hospitals for employment. Should student utilize affiliation with hospitals, they are covered under school’s liability policy.

-Services provided may or may not be utilized by students and are determined on the choices made by the student. Whether all services are utilized, this does not allow for proration of costs as it relates to tuition.

-Please note: To receive access to final exam, resume building, interview prep and hands on training, students must be paid in full.

Students will need access to a computer, video camera and microphone in order to access the online platform. It is the responsibility of the student to acquire these items and to submit receipts to any third party vendor for reimbursement.


-Upon initial enrollment, all customers have 3 business days to return purchased course and course materials. A .30? + 2.9% fee of the total payment amount will be withheld to cover transaction fees.

-Books must be returned upon refund request in good condition in order to pass on to another student. If not, the cost of $150 will be withheld to cover cost of said books.

-Business day is defined as being between Monday and Saturday.

-End of business day is 6:00pm PST.

-Textbook and workbook cannot be sold separately, but only as a pair.

-When purchasing the CRCST course textbook and workbook only, there will not be a refund available.

-Should a student utilize the refund policy and choose to re-enroll at a later date, the refund policy will not apply and will not be available to the student.

-Terms and Conditions are subject to change at any time. Any and all changes will apply to all past, current and future enrollees.


Shipping Methods: USPS

Expected Delivery Timeframe: Between 3 to 5 days, depending on the time of year.

Shipping Prices: $25 includes insurance for materials.

Shipping Restrictions: We are bound by the restrictions of the US Postal Service.

International Shipping: Timeframes and shipping cost are extended.

Please inquire directly with CSS before making a purchase.

Taxes: Not Applicable currently

Lost Packages: 855-234-6770

Force Majeure:

CSS shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.

Limitation of Liability:

The Client acknowledges and agrees that CSS will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Client has been advised or otherwise might have anticipated the possibility of such loss or damage.

No Guarantee:

The client acknowledges and agrees that CSS cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best efforts will be used, but no results are promised. It is the enrollee’s responsibility to perform all due diligence in researching the program before making a decision. As a potential enrollee, we are notifying you that there are other alternatives in preparing for the professional certification. We leave it upon you to do the research. The school is not responsible for any failure on your part and as such, this is not an adequate excuse for asking for a refund.

Be advised of the following:

“HSPA has no employment or independent contractor relationship with any person who otherwise qualifies for designation as an approved instructor for any HSPA course. As such, HSPA has no involvement in, direction over, or responsibility for: the business affairs of any instructor: any program or course sponsored or conducted by any instructor; or any promotional materials published in connection with any such program or course. Other than monitoring that the requirements established for achieving designation as an approved instructor are met and maintained, HSPA disclaims any responsibility, legal or otherwise, for any matter, claim, or dispute involving, arising from, or relating to any instructor activities including without limitation: the substance or content of any program or course conducted by any approved instructor; the manner in which any such program or course is conducted; or the financial terms of or arrangements underlying the conducting of any such program or course.”