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Return Policy

Terms & Conditions
Description of Service:
Central Sterilization Solutions referred to as “CSS” is a California LLC providing educational and consulting services in the field of sterile processing. CSS provides books and materials to individuals to help facilitate their passing their certification exam. CSS provides student assistance in the following areas:
1. Editing resumes after students submit their document in Word format
2. Preparation on interviewing skills
Refund/Cancellation:
The following refund policy has been established to avoid confusion. It is the responsibility of the purchaser to read and understand this policy prior to completing their purchase:
1. Upon initial enrollment, all customers have 3 business days to return purchased course and course materials. A .30? + 2.9% fee of the total payment amount will be withheld to cover transaction fees.
2. Business day is defined as being between Monday and Saturday
3. End of business day is 6:00pm PST
4. When purchasing the CRCST course textbook and workbook only, there will not be a refund available
5. Textbook and workbook are sold as a set
Shipping:
Shipping Methods: USPS
Expected Timeframes: Between 3 to 5 days depending on the time of year
Shipping Prices: $25 includes insurance for materials
Shipping Restrictions: We are bound by the restrictions of the US Postal Service
International Shipping: Timeframes and shipping cost are extended.
Please inquire directly with CSS . before making a purchase
Taxes: Not Applicable currently
Lost Packages: 855-234-6770
Force Majeure:
CSS shall be excused from any delay or failure in performance required hereunder if caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.
Limitation of Liability:
The Client acknowledges and agrees that CSS will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not the Client has been advised or otherwise might have anticipated the possibility of such loss or damage.
No Guarantee:
The client acknowledges and agrees that CSS cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice. Best efforts will be used, but no results are promised.
Be advised of the following:
“IAHCSMM has no employment or independent contractor relationship with any person who otherwise qualifies for designation as an approved instructor for any IAHCSMM course. As such, IAHCSMM has no involvement in, direction over, or responsibility for: the business affairs of any instructor: any program or course sponsored or conducted by any instructor; or any promotional materials published in connection with any such program or course. Other than monitoring that the requirements established for­­ achieving designation as an approved instructor are met and maintained, IAHCSMM disclaims any responsibility, legal or otherwise, for any matter, claim, or dispute involving, arising from, or relating to any instructor activities including without limitation: the substance or content of any program or course conducted by any approved instructor; the manner in which any such program or course is conducted; or the financial terms of or arrangements underlying the conducting of any such program or course.”
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