Step 1:

• Go to the Central Sterilization Solutions website homepage.
• Press “Sign In.” in the top right-hand corner or footer under “Course Login”.

Step 2:

• Select, “Login with Student ID”.

Step 3:

• Enter your username and password.
• The system will ask for email, but a username is required.

Step 4:

• After entering the username and password select, “Login with Student ID”.

The page will load with the CSS logo and then direct students to their Enrolled Courses.

Step 1:

• Select Account Login at the bottom of the CSS Home Page

Step 2:

• Enter Username and password.
• The system will ask for email, but a username is required.

Step 3:

• Select Login

Step 4:

• Review Account information by selecting tabs within the page.

Step 1:

• On the Login Page select, ” Forgot Password”.

Step 2:

• Enter the email address associated with your account.

Step 3:

• Select, “Login with StuedntID”.

Step 4:

• An email will be sent to reset your password.
• Follow the prompts in the email to reset your user password.

Step 1:

• Select Account Login at the bottom of the CSS Home Page

Step 2:

• Enter Username and password.
• The system will ask for email, but a username is required.

Step 3:

• Select Login

Step 4:

• Review Account information by selecting tabs within the page.

Step 1:

• Select Account Login

Step 2:

• Enter Username and Password

Step 3:

• Select, “Login with StudentID”.

Step 4:

• After the page loads, select “Payment Method”, found on the tabs listed.

Step 5:

• Select, “Add New Payment Method”.

Step 6:

• Enter New Card Information.
• Select “Add Payment Information”
• You may also save this card as a preferred payment for monthly payments.

Step 1:

• Select Account Login

Step 2:

• Enter Username and Password

Step 3:

• Select, “Login with StudentID”.

Step 4:

• After the page loads, select “Subscriptions”, found on the tabs listed.

Step 5:

• Select “Renew Now” to manually process payment.

Here are a few simple steps to troubleshoot the problem. Topics: Cache, login, and browser.

Clearing Cache, Cookies, and Browser History on Chrome. 

Step 1:

1. On your computer, open Chrome.

Step 2:

1. At the top right, click “More”.

Step 3:

1. Click “More tools”. Clear browsing data.

Step 4:

1. At the top, choose a time range. To delete everything, select “All time”.

Step 5:

1. Next to “Cookies and other site data” and “Cached images and files,” check the boxes.

Step 6:

1. Click Clear data.

Step 7:

1. Close and reopen the browser
2. Load video.

Chrome Support

Clearing Cache, Cookies, and Browser History on Safari. 

Step 1.

1. Click on the Safari drop-down menu and select Preferences.

Step 2:

1. Click the Advanced tab. Select the Show Develop menu in the menu bar checkbox and close the Preferences window.

Step 3:

1. Select the Develop drop-down menu. Click Empty Cache.

Step 4:

1. Search Central Sterilization Solutions.
2. Select “Remove”.
3. Select “Done”.

Close the Browser and attempt to play the video.

Logout of course.

Step 1:

1. Select “Logout” in the bottom left corner of the course page.

Step 2:

1. Login back into your account and attempt to load a video, quiz, and prep exam.

Still not working? Submit a ticket here.

Clearing Cache

Google Support

Clear Cache

Apple Support

Steps 1:

Community Application via Band:

Students receive access to the CSS Band App.

Get access now: CSS Band App

Highly recommended that all students download the Band App and request access. CSS will communicate updates regarding classes, website changes, etc.

Steps 2:

Complete the Following:

• Download the Band App here. – Look for CSS Logo
• Request Access to CSS Community.
• Provide full first & last name when registering.

Download Links

IOS Download Link

Andriod Download Link

Band App for Desktop

The team will review the submission. The typical response time is 24-48 hours.

Communication:

Individuals will have direct access to communication with other students, educators, and staff.

The CSS Community Group on Band has become a resource hub for all students, no matter their status through the program.

Common topics:

• Networking
• Studying tips
• Industry insights
• Job opportunities
• Tech support

Please be professional when communicating with others. Please note that CSS has the ability to remove users from access at any time. If students do not act in a civil manner, and present themselves and others in a professional way, access will be removed.

Powered by Band.

Navigation Video 

Band App Youtube

Resolutions take roughly 24-48 business hours. 

Step 1:

• Log into the Band App
• Navigate to CSS Community Message Board

Step 2:

• Select “New Chat”.
• Under New Chat, select, “Private Message”.

Step 3:

• In the search bar, enter CSS Support.
• Select, “Search”.

Step 4:

• Select the circle next to CSS Support to confirm the correct profile. (CSS Support displays the CSS Company Logo)
• Select “Invite CSS Support”.

Step 5:

• Confirm private message by selecting “Okay”.

Step 6:

• Compose a Message outlining the issue.
• Make sure to include screenshots of the related issue.
• Using the Enter Key on your computer, to send a message.

It is very important to write full and professional messages outlining the issues. Please include all troubleshoot methods in your message to help technicians confirm the issue.

Note:

All issues reported can take roughly 24-48 business hours to resolve. A CSS team member will confirm the message has been received and provide further details regarding to issue reported.

I tried everything and can’t get it to work.

Submit a support ticket here.